Frequently Asked Questions

Aviation Pin creates collectible products inspired by aviation, airports, and travel.

Our collection is designed for travelers, aviation professionals, collectors, and people who want to keep a reminder of the airports and places that are part of their stories.

Aviation Pin offers collectible airport and aviation pins, stickers, lanyards, pin accessories, and other aviation-related products.

Product and airport availability may vary.

You can use the search bar on Aviation Pin to search directly by airport name, city, or airport code.

You can also browse our collections to discover the airports currently available.

Yes. We work directly with airports to develop custom collectible pins that represent their identity.

If you officially represent an airport and are interested in creating a custom pin with Aviation Pin, email us at hello@aviationpin.com and tell us about the airport and the project you have in mind.

Yes. We work with airports, stores, and retailers interested in selling Aviation Pin products.

If you are interested in wholesale or retail opportunities, email us at hello@aviationpin.com to learn more about the available options.

Yes. If you own or represent a store or business and are interested in carrying Aviation Pin products, email us at hello@aviationpin.com.

We review each inquiry individually and will provide information about availability and applicable terms.

Aviation Pin orders are processed and shipped from Puerto Rico, United States.

Orders are normally processed within 1 to 2 business days after the order is placed.

Processing time is separate from the time it takes the carrier to deliver the package.

Orders within the United States are shipped via USPS Ground Advantage.

Delivery time may vary depending on the destination. Once your order has shipped, you can follow its progress using the tracking information provided.

Yes. Aviation Pin offers free shipping on orders of $55 or more within the United States.

Orders that qualify for free shipping are shipped via USPS Ground Advantage.

Yes. Puerto Rico is part of the United States for our shipping policy, so orders shipped to Puerto Rico totaling $55 or more also qualify for free shipping.

Yes. Orders shipped via USPS Ground Advantage include tracking.

Tracking information is sent automatically once your order has been shipped.

At this time, our checkout does not offer international shipping options.

We are currently reviewing our international shipping options and will update this information when they become available again.

You may request a return within 30 days of receiving your order, as long as the product meets the requirements of our return policy.

Before sending any product back, email us at hello@aviationpin.com for instructions.

For voluntary returns, the customer is responsible for the cost of return shipping.

Please review our return policy for all applicable terms.

We currently do not offer direct exchanges.

If the product is eligible for a return, you may return it according to our return policy and place a new order for the product you want.

Email us as soon as possible at hello@aviationpin.com with your order information.

We will review the issue and, when appropriate, send the correct product or a replacement at no additional cost.

Please do not send the product back before receiving instructions from Aviation Pin.

You can email us at hello@aviationpin.com.

We normally respond within 1 to 2 business days.